Why is only one item found for my search term?

If the term you are looking for is exactly the same as the item number in the database (documentation for the order number field), Findologic assumes that an item number search has been carried out and this only returns the exact hits. In this case, the remaining hits are found but not output.

 

In the How does Findologic search for item numbers? FAQ article, you will find a more detailed technical description of the Findologic item number search.

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